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Patients
How can I send a message to my doctor
I submitted a request for a visit what’s next
How do I unsubscribe
How do I add a spouse as a dependent
How do I add a dependant
Trying to register on the mobile application
My doctor hasn’t responded to my registration request
How do I get a new code
How do I Complete Registration after my provider sent me a verification code
I’m not sure if my provider is using the application
I need technical support. Who do I call
Where can I get more information about privacy practices
How do I make sure I responsibly use eVisit and what security safeguards should I have in place
What policies does Novari have in place to ensure personal health information is protected
What if some of my information in the eVisit portal is incorrect
How do I know a message is really from Novari eVisit
How do I tell if communication with a website is secure
Are public wifi spots (e.g., coffee shops, hotels, airports, etc.) secure? Is it safe to access sensitive information using a public network?
What is a breach how should I report privacy and/or security related incidents
How do I give consent to an eVisit
Can all staff at my physician’s office access my eVisit patient record
Can a spouse access their spouse’s health record
Does eVisit ever sell patient information to drug companies or anyone else
How do I recognize malicious or “phishing” email
To whom may my information be disclosed
How will my health information be used
What information do we collect, use, and disclose
What kinds of notifications will I receive
What if I’m not receiving any notifications
How do I set my notification preferences
Can I use Novari eVisit when I am out of the country
Are my health records secure and private
Is my visit secure
How do I add my preferred pharmacy and lab
Can my care provider prescribe medication
How do I update my profile
Is there a cost for a visit
How do I reset my password
As a Patient How Do I Delete My Patient Account
As a Patient I Cant Get Into the Portal
Patient Portal
How do I reset my password
As a Patient How Do I Delete My Patient Account
As a Patient I Cant Get Into the Portal
Existing Primary Care Patient Users
I submitted a request for a visit what’s next
How do I unsubscribe
How do I add a spouse as a dependent
How do I add a dependant
Trying to register on the mobile application
My doctor hasn’t responded to my registration request
How do I get a new code
How do I Complete Registration after my provider sent me a verification code
I’m not sure if my provider is using the application
General Patient FAQ
What kinds of notifications will I receive
What if I’m not receiving any notifications
How do I set my notification preferences
Can I use Novari eVisit when I am out of the country
Are my health records secure and private
Is my visit secure
How do I add my preferred pharmacy and lab
Can my care provider prescribe medication
How do I update my profile
Is there a cost for a visit
Services and Safeguards
I need technical support. Who do I call
Where can I get more information about privacy practices
How do I make sure I responsibly use eVisit and what security safeguards should I have in place
What policies does Novari have in place to ensure personal health information is protected
What if some of my information in the eVisit portal is incorrect
How do I know a message is really from Novari eVisit
How do I tell if communication with a website is secure
Are public wifi spots (e.g., coffee shops, hotels, airports, etc.) secure? Is it safe to access sensitive information using a public network?
What is a breach how should I report privacy and/or security related incidents
How do I give consent to an eVisit
Can all staff at my physician’s office access my eVisit patient record
Can a spouse access their spouse’s health record
Does eVisit ever sell patient information to drug companies or anyone else
How do I recognize malicious or “phishing” email
To whom may my information be disclosed
How will my health information be used
What information do we collect, use, and disclose
Virtual Wait-Room User
How can I send a message to my doctor
Healthcare Professionals
Patients
